Mobile / Live
jf55 is clear about what information we collect from your account, how we use it, and what choices you have over it. This policy covers every interaction you have with us — from account creation to payment records — and applies subject to your local law and eligible regions.
When you open an account with us, we collect the details you enter directly — your name, contact information and the payment method you choose to use, whether that is bKash, Nagad, Rocket or Bank Transfer. We also collect activity data: the pages you visit, the sessions you start and the transactions you complete. This information is used to operate your account, process your payments and respond to any queries you raise with our support team. We do not sell your personal data to third parties. We do not share your payment records — including bKash transaction references or Nagad transfer confirmations — with anyone outside the scope of processing your account activity. Where we work with third-party service providers, they are limited to using your data only for the purpose we specify. Data collected through your wallet interactions, such as deposit amounts and withdrawal requests, is retained to give you a verifiable payment trail inside your account. The legal basis for this processing depends on the nature of each activity and the applicable laws in your region. Availability and specific rights may vary depending on local law and the eligible region you access the site from.
Transaction references from bKash deposits and withdrawals are logged to your account record, giving you a payment trail you can check at any time from your account history page.
Nagad transfer details linked to your account are retained as part of your transaction record. These are not shared outside the processing chain required to complete your transaction.
Rocket payment activity tied to your account is stored securely. You can view confirmed transaction entries in your account wallet section, where each record shows the status and amount.
Bank transfer records, including reference numbers and confirmation statuses, are held within your account data. We retain these records for the period required under applicable data retention obligations.
This privacy policy applies specifically to information collected through jf55 and the account services we operate directly. It does not extend to third-party websites, external payment processors beyond the data they return to us, or any services you access through links leaving our site. Understanding what falls inside and outside the scope of this policy helps you know exactly who is responsible for which data at each point in your session.
All data you enter when creating or logging into your account — email address, password and contact details — falls fully within this policy. We control how it is stored, used and reviewed.
Payment activity processed through your account wallet, including bKash, Nagad and Bank Transfer records, is covered here. Data passed to a payment network is governed partly by that network's own terms.
Your browsing activity on jf55, including game sessions, page visits and time-on-site data, is collected and covered under this policy for the purpose of operating and improving your account experience.
Links or integrations leading away from jf55 are not covered by this policy. Those third parties operate under their own privacy terms, which we encourage you to read before sharing any personal information with them.
Your account gives you direct access to several of the rights described in this policy. From the account settings page, you can review the profile information we hold, update contact details if they have changed, and check your full payment history — including bKash, Nagad and Bank Transfer records — without needing to contact support. If you spot an error in your account details, correcting it is a self-service action: open the account settings tab, locate the relevant field and follow the edit prompt shown there. For questions that go beyond self-service — such as requesting a copy of all data we hold on your account, or asking us to review how a particular record has been used — our support team is the right route. Submit your request through the published contact channel and describe what you need clearly. We aim to acknowledge requests promptly and to respond fully within the period required under applicable rules, though exact timelines may depend on regional law. Rights and remedies available to you depend on local law and the eligible region from which you access the site.
Open your account history tab to see the full list of transactions, session activity and contact information we hold. No support request is needed for this standard account view.
If your name, email or contact number needs updating, go to account settings and use the edit fields shown there. Changes take effect once you save and confirm the update.
For questions about how a specific piece of data has been used, contact our support team through the published route. Include your account reference so we can locate your records quickly.
If you want to know what data we hold beyond what is visible in your account, or if you have a concern about how your information has been handled, submit a written request through our support contact channel.
If this policy raises a question you cannot resolve through your account settings, our support team handles privacy-related queries through the contact routes published on the site. Use the route that suits how you prefer to reach us — each one connects you to the same team.
Send your privacy or data query to the email address listed on our Contact page. Include your account username and a clear description of your request so we can respond to the right record.
The live chat widget on jf55 is available for account and privacy queries. Open the chat window, select the account or privacy topic and our team will pick up your message.
The Help Centre linked from your account dashboard includes answers to common privacy and data questions. Start there for immediate answers, then escalate to chat or email if your query needs personal attention.
Keeping your information accurate and accessible only to you is a core part of how jf55 operates. We apply access controls to your account data so that only authorised processes and your own login can retrieve it. Cookies are used on the site to maintain your session state and to remember preferences between visits — you can manage cookie settings through your browser. Payment data from bKash, Nagad, Rocket and Bank Transfer is held for the retention period required by applicable rules, then deleted or anonymised. If you want to know how long a specific category of data is held, ask our support team through the published contact route.
We use cookies to keep your session active and to save preferences across visits. Your browser settings let you control or clear cookies at any time. Disabling certain cookies may affect how account pages load.
Your account is protected by login credentials you set. We do not share your password or security details. If you suspect unauthorised access, change your password immediately from account settings and contact support.
We hold personal data only as long as your account is active or as required by applicable obligations. After the retention period ends, data is deleted or anonymised in line with the rules that apply to your region.
For requests to update, restrict or query how your data is used, reach out through the email or live chat routes on jf55. State your account reference and the specific change or question you need addressed.
These are the questions we hear most often about how we handle your data, what rights you have and how to reach us if something needs attention. If your question is not covered here, use the support contact route published on the site.
We collect the details you enter directly: your name, email address, contact number and the payment method you register — such as bKash or Nagad. We also collect activity data from your sessions on jf55. The full scope is described in the details section of this policy.
We do not sell or share your payment records — including bKash deposits, Nagad transfers and Bank Transfer references — outside the processing chain needed to complete your transaction. Third-party processors we work with are limited to using your data only for that purpose.
Open your account and go to the account history and settings tabs. Your payment records, session activity and profile details are visible there without needing to contact support. For a broader data export request, submit a query through our email or live chat channel.
Go to account settings, locate the field that needs updating and use the edit option shown there. Save the change and confirm when prompted. If the field cannot be edited directly — for example, a verified contact detail — contact support through the live chat or email route.
When an account is closed, we retain only the data we are required to keep under applicable rules, such as transaction records. Data not subject to a retention obligation is deleted or anonymised. The exact period depends on local law and the region from which you accessed the site.
This policy governs data collected through jf55 across the regions where the site is accessible. Specific rights and obligations depend on your local law and eligible region. If you are accessing from Bangladesh, your rights under applicable local rules also apply alongside this policy.